Privacy Policy
Location: 5225 Pentecost Dr #7, Modesto, CA 95356
DKN America’s Body Shop (“we,” “our,” or “us”) respects your privacy and is committed to protecting any personal information you share with us through our website. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or contact us for auto repair, painting, collision, and customization services.
By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with the practices described herein, please discontinue use of our website.
1. Information We Collect
We may collect information from you in a variety of ways when you interact with our website, including when you fill out a contact form, request a quote, or communicate with us directly.
Personal Information: When you reach out to us via email, phone, or online forms, we may collect identifiers such as your:
- Full name
- Email address
- Phone number
- Vehicle information (make, model, year, and details regarding damage or requested repair services)
Automatically Collected Technical Data: When you visit our website, our servers may automatically log standard technical data provided by your browser, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visit.
2. How We Use Your Information
We use the information we collect for legitimate business purposes, including:
- Responding to your inquiries, appointment requests, and collision repair quote estimates
- Scheduling and managing auto body, painting, and maintenance services
- Communicating with you regarding the status of your vehicle or customer service follow-ups
- Improving website functionality, user experience, and overall service quality
- Complying with applicable legal obligations and protecting our business rights
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only under the following limited circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our website or conducting our business operations, provided they agree to keep your information confidential.
- Legal Requirements: When required by law, court order, or governmental regulation, or to protect the safety, rights, or property of DKN America’s Body Shop, our customers, or others.
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can choose to disable cookies through your individual browser settings, though doing so may affect certain website features.
5. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no electronic transmission over the internet or storage system is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Links
Our website may contain links to third-party websites or services (such as customer review platforms like Birdeye). We are not responsible for the privacy practices or content of those external websites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Children’s Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately so we can remove it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or operational requirements. Any updates will be posted directly on this page with a revised effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us:
Business Name: DKN America’s Body Shop
Address: 5225 Pentecost Dr #7, Modesto, CA 95356
Phone: (209) 303-5902
Email: vik@dknamericasbodyshop.com